Privacy Policy
Last updated: 8th June 2026
1. Introduction
Growth Mentors Limited, trading as Growth Mentors, respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, contact us, use our services, submit an enquiry, book a call, subscribe to our communications, or otherwise interact with us.
This Privacy Policy applies to the website:
https://www.growthmentors.co.uk/
In this policy, “Growth Mentors”, “we”, “us” or “our” means:
Growth Mentors Limited
128 City Road
London
United Kingdom
EC1V 2NX
Email: [email protected]
Telephone: 0161 524 0161
For the purposes of UK data protection law, Growth Mentors Limited is the data controller of the personal data we process, unless we tell you otherwise.
2. Who this Privacy Policy applies to
This Privacy Policy applies to personal data we collect from:
visitors to our website;
prospective clients;
clients and customers;
people who contact us by phone, email, form, social media, calendar booking link or other communication channels;
people who subscribe to our newsletters, updates or marketing communications;
suppliers, partners, associates and professional contacts;
people who attend our workshops, webinars, events or discovery sessions;
applicants or prospective team members, where applicable.
Our website and services are not intended for children, and we do not knowingly collect personal data from children.
3. The personal data we collect
Personal data means information that identifies you or could reasonably be used to identify you.
Depending on how you interact with us, we may collect the following categories of personal data:
Identity data
This may include your name, job title, company name, role, and business profile.
Contact data
This may include your email address, phone number, postal address, billing address, and business contact details.
Business and enquiry data
This may include information you provide when you complete a form, book a call, attend a workshop, complete a diagnostic, respond to a survey, request information, or discuss your business needs with us.
Transaction and client data
This may include information about services you have purchased or enquired about, proposals, contracts, invoices, payments and client relationship information.
Marketing and communications data
This may include your communication preferences, newsletter preferences, event attendance, responses to campaigns, and whether you have opted in or opted out of marketing communications.
Website and technical data
This may include your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, website usage data, and cookie or tracking information.
Call, meeting and correspondence data
This may include notes from calls or meetings, emails, messages, call recordings or transcripts where we notify you that recording is taking place.
Recruitment data
Where applicable, this may include CVs, application details, employment history, references and other information you provide when applying to work with us.
4. How we collect your personal data
We may collect personal data in the following ways:
when you complete forms on our website;
when you contact us by email, phone, social media or post;
when you book a call or meeting with us;
when you subscribe to our newsletter or marketing communications;
when you attend an event, webinar, workshop or discovery session;
when you become a client or supplier;
when you complete a diagnostic, questionnaire, survey or scorecard;
through cookies and similar technologies on our website;
from third-party platforms we use to manage marketing, booking, CRM, analytics or service delivery;
from publicly available sources, such as Companies House, LinkedIn, company websites or public business directories;
from referrals, partners or professional contacts.
5. How we use your personal data
We may use your personal data for the following purposes:
To respond to enquiries
We use your personal data to respond when you contact us, request information, complete a form, book a call or ask about our services.
To provide our services
We use your personal data to deliver consultancy, mentoring, coaching, advisory, sales, growth, strategy, workshop, diagnostic and related services.
To manage client relationships
We use your data to manage proposals, onboarding, contracts, meetings, reporting, billing, support and ongoing communications.
To personalise our communications
We may use information about your business, role, interests and previous interactions with us to tailor our communications and make them more relevant.
To send marketing communications
We may use your contact details to send newsletters, insights, invitations, updates, event information and relevant service communications, where permitted by law.
Electronic marketing in the UK must comply with both UK GDPR and PECR. The ICO explains that the most likely lawful bases for direct marketing are consent and legitimate interests, but PECR may require consent for some types of electronic marketing.
To improve our website and services
We may use website usage data, analytics and feedback to improve our website, services, content, marketing and client experience.
To comply with legal and regulatory obligations
We may use your personal data to comply with accounting, tax, legal, regulatory, record-keeping and compliance obligations.
To protect our business
We may use your personal data to prevent fraud, resolve disputes, enforce agreements, protect our rights and maintain the security of our systems.
6. Our lawful bases for using your personal data
Under UK GDPR, we must have a lawful basis for processing personal data. The lawful basis will depend on the purpose for which we use your data. The ICO states that organisations should identify and document their lawful basis before processing personal data and include it in privacy information.
We may rely on the following lawful bases:
Contract
We use this where processing is necessary to provide services to you, take steps before entering into a contract, manage client relationships, issue invoices or deliver agreed services.
Legitimate interests
We use this where processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.
This may include responding to business enquiries, managing client relationships, improving our services, maintaining business records, promoting relevant services to business contacts, and protecting our business.
Consent
We use this where you have given clear consent, for example where consent is required for certain types of electronic marketing or non-essential cookies.
Where we rely on consent, you can withdraw your consent at any time.
Legal obligation
We use this where processing is necessary to comply with legal, tax, accounting, regulatory or other statutory obligations.
Vital interests or public task
These are unlikely to apply to our normal business activities but may apply in exceptional circumstances.
7. Marketing communications
We may send you marketing communications where you have requested information from us, purchased services from us, subscribed to our communications, attended one of our events, completed a diagnostic or otherwise engaged with Growth Mentors in a business context.
We will only send electronic marketing where we are permitted to do so under UK data protection and electronic communications laws.
You can opt out of marketing communications at any time by:
clicking the unsubscribe link in our emails, where available;
contacting us at [email protected];
telling us directly that you no longer wish to receive marketing communications.
We will not sell your personal data to third-party data brokers or list sellers.
We may use trusted service providers to help us send, manage and measure our marketing communications, but they may only process your personal data in accordance with our instructions and applicable data protection law.
8. Cookies and similar technologies
Our website may use cookies and similar technologies to operate effectively, improve user experience, analyse website traffic and support marketing activity.
Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, may require your consent.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can usually control cookies through your browser settings and, where available, through our cookie consent tools.
9. Who we share your personal data with
We may share your personal data with:
IT, hosting, website and cloud service providers;
CRM, email marketing, automation and communication platforms;
payment processors, accountants, bookkeepers and professional advisers;
legal, compliance, insurance and business advisers;
consultants, contractors or associates working with us to deliver services;
event, booking, webinar or diagnostic platform providers;
analytics and website service providers;
regulators, public authorities, HMRC, courts or law enforcement where required by law;
prospective buyers, investors or advisers in the event of a business sale, merger, restructuring or investment process.
We only share personal data where necessary and where we have an appropriate lawful basis to do so.
10. International transfers
Some of the service providers we use may process personal data outside the United Kingdom.
Where personal data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place, such as using providers based in countries recognised as providing adequate protection or using approved contractual safeguards where required.
11. How long we keep your personal data
We will only keep your personal data for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, reporting or contractual requirements.
The length of time we keep personal data may depend on:
the type of data;
the reason we collected it;
whether we have an ongoing relationship with you;
whether we are required to keep it for legal, tax, accounting or regulatory reasons;
whether retention is needed to resolve disputes or enforce agreements.
Where we no longer need your personal data, we will securely delete, anonymise or archive it.
12. How we protect your personal data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure systems, password protection, data minimisation, supplier checks, staff awareness and appropriate internal procedures.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
13. Your data protection rights
Under UK data protection law, you may have the following rights:
Right of access
You can ask us for a copy of the personal data we hold about you.
Right to rectification
You can ask us to correct inaccurate or incomplete personal data.
Right to erasure
You can ask us to delete your personal data in certain circumstances.
Right to restrict processing
You can ask us to restrict how we use your personal data in certain circumstances.
Right to object
You can object to our processing of your personal data where we rely on legitimate interests.
You also have an absolute right to object to direct marketing.
Right to data portability
You can ask us to provide certain personal data in a structured, commonly used and machine-readable format.
Right to withdraw consent
Where we rely on consent, you can withdraw that consent at any time.
Right to complain
You have the right to complain to the UK data protection regulator, the Information Commissioner’s Office. However, we would appreciate the opportunity to deal with your concerns first, so please contact us at [email protected].
The ICO says privacy information should include people’s information rights, including the right to withdraw consent where consent is relied on, and information about how to complain.
14. How to exercise your rights
To exercise any of your data protection rights, please contact us using the details below:
Growth Mentors Limited
128 City Road
London
United Kingdom
EC1V 2NX
Email: [email protected]
Telephone: 0161 524 0161
We may need to ask you for information to verify your identity before responding to your request.
15. Third-party links
Our website may include links to third-party websites, platforms, tools or resources.
We are not responsible for the privacy practices, content or security of third-party websites. You should read their privacy policies before providing personal data to them.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations or data protection practices.
The latest version will be published on our website with the updated date shown at the top of the policy.
17. Contact us
For questions about this Privacy Policy or how we handle your personal data, please contact:
Growth Mentors Limited
Attn: Privacy / Data Protection
128 City Road
London
United Kingdom
EC1V 2NX
Email: [email protected]
Telephone: 0161 524 0161